CONTACT US
Get In Touch With Us
Whether you have questions about our services, need a customized logistics solution, or want to discuss your specific shipping requirements, our team is ready to assist you.
Dubai Office
Al Quoz Industrial Area 3,
Dubai, United Arab Emirates
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Main Office - Kazakhstan
867 1/A, Kazybek Bi district,
Karaganda, Kazakhstan
Saturday - Sunday: Closed
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Frequently Asked Questions
Find quick answers to common questions about our services and how to get in touch with our team.
What information should I provide for a freight quote?
To receive an accurate freight quote, please provide details including origin and destination locations, cargo dimensions and weight, commodity type, desired shipping timeline, and any special handling requirements. The more specific information you can provide, the more precise our quote will be.
How quickly can I expect a response to my inquiry?
Our team typically responds to all inquiries within 24 business hours. For urgent matters, we recommend contacting our offices directly by phone for immediate assistance.
Do you have representatives in other countries?
Yes, Eco Global Delivery maintains a global network of partners and representatives across major trade lanes worldwide. In addition to our main offices in Kazakhstan and Dubai, we have a network of trusted agents who can provide local support in most major markets.
How can I track my shipment?
Eco Global Delivery provides real-time shipment tracking through our online client portal. Once your shipment is booked, you'll receive login credentials to access our tracking platform. Alternatively, you can contact your assigned account manager for status updates on your shipments.
Ready to Optimize Your Supply Chain?
Contact our logistics experts today to discuss how Eco Global Delivery can enhance your global transportation operations.